Reports
Click a report below to view. You can also filter the reports by name and type.
| Utilisation | Get a quick overview of your Participants' utilisation of their Services. | |
| Plans | See who does not have a current Plan and when Participant Plans will end. | |
| Participants Without Plan Manager | Find Participants with a current plan-managed service but no Plan Manager assigned. | |
| Participant Birthdays | View upcoming birthdays and who has a birthday today. | |
| Participant Alerts | View all current alerts for Participants. | |
| Participant Records | View all Participant records including those that are missing. | |
| Participant Goals | View all current goals for Participants. | |
| Participants Without Goals | View all Participants without goals. | |
| Participant Risks | View all current risks for Participants. | |
| Participants Without Risks | View all Participants without risks. | |
| Participant Documents | View all documents across all Participants. | |
| Participant Reminder Status | Support reminder status and mobile presence for each Participant. | |
| Address Map | View Participant addresses on a map. |
| My Billable Hours | A detailed view on your billable and unbillable time over a date range. | |
| My Billables | A breakdown of your billable charges grouped by Charge Item. | |
| Team Billable Hours | Your team's billable and unbillable time over a date range. | |
| Team Billables | A breakdown of your team's billable charges grouped by Charge Item. | |
| User Records | View all Records for your team including those that are missing. | |
| Employment Contracts | View current Employment Contracts for your team, including users who are missing one. | |
| Capacity | See current capacity across your team based on assigned Services. | |
| My Capacity | See your current billable capacity based on Services assigned to you. | |
| Staff Birthdays | View upcoming staff birthdays and who has a birthday today. | |
| User Unavailability | Review staff unavailability to support efficient resource planning. | |
| Address Map | View Staff addresses on a map. |
| Billable Charges | All billable charges within a selected time period. | |
| My Billable Charges | All billable charges that you have created within a selected time period. | |
| NDIA Errors | Charges submitted to the NDIA for payment that returned errors. | |
| Voided Charges | All voided charges within a selected time period. | |
| Staff Payments | Amounts payable to contractors within a selected time period. | |
| My Payments | Amounts paid to you as a contractor within a certain time period. | |
| Pay Groups | View all pay groups with their mapped pay items and assigned employees. |
| Site Records | View all Site records including those that are missing. |
| Tasks | View all Tasks for your team or for a Participant. | |
| Tasks without Notes | Tasks that do not have any associated Notes. | |
| Flagged Notes | Review notes flagged by checkers. |
| Shifts | View all Shifts for your Support Workers. | |
| Shift Variance | Variance between planned start/end times and actual clock in/out. | |
| Shift Approvals Variance | Variance between scheduled values and what was approved for billing. | |
| Shift Clashes | Shifts that clash with other shifts or with leave periods. | |
| Clock Location Variance | Clock in/out events that happened too far from the participant's address. | |
| Supports | View all Supports for your Participants. | |
| Support Notes | View all support notes. | |
| Flagged Notes | Review notes flagged by checkers. | |
| Supports without Notes | Completed Supports that do not have any associated Notes. | |
| Support Cancellations | Supports that have been cancelled and the reason for cancellation. | |
| Support Tasks | View all support tasks. | |
| Recurring Shifts Expiring Soon | Recurring Shifts that are expiring soon. | |
| Public Holiday Supports | View all supports that are on a public holiday. | |
| Record Acknowledgements | View whether Support Workers have acknowledged required Participant record documents. | |
| Participant Incompatibilities | Review participant to support worker incompatibilities. | |
| Cost Code Assignments | View cost code assignment status across shifts, supports, and group supports. |